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Master advanced features and fine-tune how Fyxer works for you.
What you'll learn
In this section:
Go deeper with drafts
Use advanced features and customization
Learn from real use cases
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Common advanced questions
Can I create my own email categories or rename the existing ones?
Email categories are fixed, but you can set custom email rules. Go to Dashboard → Categorization → Advanced to route certain senders or domains to specific labels, or disable categorization entirely.
Learn more: Fyxer email categorization handbook.
Why is Fyxer putting some emails in the wrong category?
If you find a mislabeled email, you can manually relabel it, but this doesn't train Fyxer. Instead you can set custom rules to make sure that certain emails always go to specific labels in Dashboard → Categorization → Advanced. If the issue persists, get in touch with the support team using the chat feature on the bottom right.
Learn more: Setting up custom rules in Fyxer.
How do I control how many drafts Fyxer generates?
Go to Dashboard → Drafts → General → Response style. This controls how frequently Fyxer creates drafts. In the same section, you can also adjust how long unused drafts should be kept before they're deleted.
How do I change the font or formatting in drafts?
Font settings are in Dashboard → Drafts → General, below the custom tone box. If you use old versions of Outlook, drafts may not display correctly, so switch to New Outlook or Outlook Web for best results.
How do I control who receives meeting recaps?
Go to Dashboard → Notetaker → Settings → Advanced "Send meeting recap to"
You can set this to "Myself only" if you don't want summaries sent to other attendees. Note: if other attendees also use Fyxer, they'll independently generate their own recaps, regardless of your setting.
Why is Notetaker suggesting meeting times in the wrong timezone?
Check your timezone setting in Dashboard → Scheduling → Availability → Time zone. Also make sure your connected calendar's time zone matches.
How do I stop Notetaker from joining all my meetings?
Go to Dashboard → Notetaker → Settings and set automatically join to "None". You can still add Notetaker to individual meetings manually. If you only want Fyxer for email, this is the setting to turn off.
Learn more: How to set up your meeting Notetaker.
Ready for more?
Ready to roll out Fyxer to your team? Go to: I'm setting up my team.
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