> For the complete documentation index, see [llms.txt](https://docs.fyxer.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fyxer.com/using-fyxer/work-with-drafts.md). # Work with drafts {% hint style="success" %} * [How drafts works](#how-drafts-work) * [Train Fyxer to sound like you](#train-fyxer-to-sound-like-you) * [Upload files for better drafts](#upload-files-for-better-drafts) * [Draft emails from scratch with Fyxer Chat](#draft-emails-from-scratch-with-fyxer-chat) * [Trigger a draft manually](#trigger-a-draft-manually) * [Fix common draft issues](#fix-common-draft-issues) * [Common questions about drafts](#common-questions-about-drafts) {% endhint %} Drafts are the fastest way to save time in Fyxer. When an email lands in your To do or To respond category, a reply is already waiting – written in your tone, and using context from your inbox, meetings, and files. ### How drafts work Every email labeled To do or To respond that needs a response gets a suggested draft reply. Fyxer writes it using the conversation thread and prior context: your past emails, meeting notes, and any files you've uploaded. You review, edit if needed, and send. **The more you use drafts, the better they get.** Every time you approve or lightly edit a draft, Fyxer learns your preferences and adapts. Learn more: [**How Fyxer drafts your emails (and where to find them).**](https://support.fyxer.com/article/how-fyxer-drafts-your-emails-and-where-to-find-them) {% hint style="info" %} Fyxer drafts emails for your review, but **you're always in control of what you send**. {% endhint %} *** ### Train Fyxer to sound like you There are two ways Fyxer learns your voice. **Passive learning** happens automatically. Every draft you approve or edit gives Fyxer a signal. Small tweaks, such as changing the sign-off or adding in a preferred phrase, get picked up over time. So instead of correcting the same thing repeatedly, Fyxer just starts getting it right. The key is to **edit drafts rather than delete or rewrite them** from scratch. Light edits teach Fyxer your preferences. Full rewrites don't give it much to learn from. **Custom tone instructions** give Fyxer direct guidance on how you like to write. Go to [Dashboard](https://app.fyxer.com/) → Drafts → General → Custom tone and tell Fyxer things like: "I'm concise and direct."\ "I prefer shorter emails."\ "I'm a senior recruiter at \[company name]." Adding your role and company gives Fyxer more context, and makes every draft more accurate from the start. If you only do one thing after reading this page, make it this. *** ### Upload files for better drafts Files give Fyxer greater context about your work, making drafts more informed and specific. Go to [Dashboard](https://app.fyxer.com/) → Drafts → Custom files and upload files such as brand guidelines, FAQs, or sales and financial reports. Once uploaded, Fyxer can reference them when writing drafts and in Fyxer Chat. {% hint style="info" %} This feature is available on Pro accounts. {% endhint %} *** ### Draft emails from scratch with Fyxer Chat To draft emails that don't start from a thread, such as a follow-up after an in-person meeting, use Chat. Open your [Dashboard](https://app.fyxer.com/) → Chat and tell Fyxer what you need. You don't need a perfect prompt. Something like "Draft a follow-up confirming next steps from today's meeting" is enough. Fyxer pulls context from your inbox, meetings, and uploaded files, so the draft uses real details rather than generic filler. You can also guide the tone: "Keep it short" or "Make it warm" or "Include bullet point next steps." The draft goes straight to your inbox drafts folder. Review it, edit as needed, and send. *** ### Trigger a draft manually If a draft hasn't appeared for a specific email, you have a few options: 1. **Forward the email to ** and include "draft" in the body. Fyxer will generate a reply 2. **Go to Chat** and ask Fyxer to draft a reply to a specific email 3. For contacts you always want drafts from (like key clients or your manager), you can **add a custom rule** to guarantee drafts every time. Go to [Dashboard](https://app.fyxer.com/) → Categorization → Advanced → Custom rules *** ### Fix common draft issues #### **Drafts aren't appearing** This is usually one of three things: * [Conversation view](https://support.fyxer.com/article/turn-on-conversation-view) isn't enabled. Fyxer needs this turned on to thread emails correctly and generate drafts. It's a quick fix in your Gmail or Outlook settings * The email is labeled FYI. Fyxer won't draft a response to emails it recognizes as not needing a reply – things like newsletters, notifications, or FYI threads. If you think an email has been miscategorized, you can relabel it. To ensure a draft is always created for specific messages, [set up a custom rule](https://support.fyxer.com/article/setting-up-custom-rules-in-fyxer) * Your inbox connection dropped. This can happen after a password change or permissions update. Go to [Dashboard](https://app.fyxer.com/) → Settings → Integrations and reconnect your inbox #### **Duplicate or overwritten drafts** This usually comes down to inbox setup rather than a Fyxer issue. The most common causes are: * **Switching between email apps.** If you're checking email in Apple Mail and also in your browser, both clients talk to the same inbox but don't always sync at the same speed. Fyxer doesn't support third-party mail apps like Apple Mail so it's best to stick to the native Gmail or Outlook apps * **Fast back-and-forth threads.** If a conversation moves quickly, Fyxer may generate a new draft before you've sent the previous one. Those drafts can stack up in the same thread * **Sync delays in Outlook.** Outlook can occasionally lag in syncing, which means drafts may arrive slightly out of order The fix for most of these is to work in one primary inbox view. Pick either the browser or the desktop app, and stick with it as your main workspace. Also make sure [conversation view](https://support.fyxer.com/article/turn-on-conversation-view) is turned on. This keeps email threads clean and properly grouped, which helps Fyxer place drafts in the right spot within a thread instead of creating something that looks like a duplicate. *** ### Ready for a drafts masterclass? {% columns %} {% column %}
{% endcolumn %} {% column %} Drafts are the fastest way to save time with Fyxer. This 15-minute walkthrough covers how they work, the most common issues users run into, and how to customize them to get replies that sound like you, every time. You'll finish with three actions to put into practice straight away. [**Masterclass: Why drafts matter**](https://zoom.us/rec/share/88t8u8JuOFYbL2M-HMPsdH9UDkvHZIl5eyglEfOCyHaX2N6gCDan0dWwSovdhrhv.zN1SakfODjy8lpa1?startTime=1773853212000) {% endcolumn %} {% endcolumns %} *** ### Common questions about drafts
How do I set up my email signature? **Outlook users:** Fyxer extracts your signature automatically when you connect. Review it and sync any updates via [Dashboard](https://app.fyxer.com/) → Drafts → Signatures → **Sync from Outlook**. **Gmail users:** compose your signature in Gmail first (with images and formatting), then copy and paste it into the signatures box: [Dashboard](https://app.fyxer.com/) → Drafts → Signatures. Learn more: [**Email signatures: setup and troubleshooting.**](https://support.fyxer.com/article/email-signatures-setup-and-troubleshooting)
How do I control how many drafts Fyxer generates? Go to [Dashboard](https://app.fyxer.com/) → Drafts → General → Response style. This controls how frequently Fyxer creates drafts. In the same section, you can also adjust how long unused drafts should be kept before they're deleted.
How do I change the font or formatting in drafts? Font settings are in [Dashboard](https://app.fyxer.com/) → Drafts → General, below the custom tone box. If you use old versions of Outlook, drafts may not display correctly, so switch to New Outlook or Outlook Web for best results.
*** ### Next up That's drafts sorted. * Next: [**Get to know Notetaker**](/using-fyxer/get-to-know-notetaker.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.fyxer.com/using-fyxer/work-with-drafts.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.