Using Fyxer with Outlook
How Fyxer sorts emails in Outlook, what to expect, and best practices.
How Fyxer organizes your inbox
Once you connect your email, Fyxer organizes your 300 most recent emails and sorts them into categories. It doesn’t scan your entire inbox history, because that would take hours, but you’ll see the initial sorting happen within seconds.
Emails are automatically labeled and ranked by priority, with category 1 your most important “To respond” emails and 2 being FYI. Things like notifications, newsletters, and promotional content, that shouldn't demand your attention day-to-day, are in the bottom categories.
Fyxer never deletes, hides, or permanently removes emails. Everything is still searchable and accessible at all times.
Fyxer works with Outlook and Gmail, but each platform handles categorization differently.
What to expect
In Outlook, folders appear in your sidebar:
Colored category tags show on each email
Emails move into their folders and leave your main inbox
You can't add, rename or remove categories, but you can decide which appear in your inbox and which get filed away.
In your Dashboard → Categorization, you'll see two columns:
Move these out of my inbox
Keep these in my inbox
Each category has a toggle:
Toggled ON → Emails are moved out of your main inbox (and only appear in their folder)
Toggled OFF → Emails stay visible in your inbox (and won't appear in their folder)
See the email categorization handbook for more information on working with categories.
Conversation view
Conversation view helps Fyxer read full email threads, but it may be off by default.
Turn it on so Fyxer can see the complete thread and drafts are more accurate.
Go to your Dashboard → Drafts and scroll down for exact steps, or read the Turn on conversation view help article.
Outlook setup best practice
These settings make the biggest difference to getting the most out of Fyxer:
✔ Enable conversation view, so drafts reflect the full thread.
✔ Use the Outlook desktop app, as categories display most clearly here.
✔ Check your Outlook version. Fyxer works with:
Outlook for Windows (Microsoft 365)
Outlook on the web
Outlook for Mac (new Outlook)
Older versions may not support categories. If you experience any issues, see Check if Fyxer supports your setup in the Help Center.
Some organizations require IT approval before connecting Outlook to Fyxer. If you see Need admin approval, share the message with your IT team.
Fyxer is a verified Microsoft partner and can be approved quickly.
Need more help?
Visit the email categorization section of the Help Center.
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